Tried ordering a second pair and and it wouldn't let me. I contacted virtual assistant and after back and forth they instructed me to call customer service - totally useless. Not the person's fault they were very nice but the company's lack of training and poor website design.
“I tried to order second pair with 50% discount and...”
1/26/23
Verified site experience
• Previous review
I tried to order second pair with 50% discount and it wouldn't allow me.
Reason I chose this business:
Need classes
“I wanted to order 2 pairs, for reading and distance”
9/21/21
Verified site experience
• Previous review
I wanted to order 2 pairs, for reading and distance - the website wouldn't allow me to change prescription to get the second pair at 50% - which is fine if it had to be the same prescription, but it should be made clear that is in fact the case. Tried using the chat function.
Reason I chose this business:
I have allergies and am hoping they will not cause rash.