Like all the other positive reviews, I was very skeptical purchasing shoes from this website... simply because the negatives far outweighed the positive reviews. However, after reading the recent good experiences people had I decided to take a chance and I am so glad I did! I got this special collection shoe for my younger sister and it is exactly as described. I must say I have never ever in my life left a review for a product but I felt that Basso deserved better recognition. Immediately after ordering I received a email confirmation and the charge was only pending in my account.