I purchased a Prada handbag from Rhubarb & Lemon, and they sent me an obviously fake bag. They weren't even trying to hide it. The hardware on the bag was two different colors, one of the emblems was glued on upside down, and speaking of glue. The PRADA was glued on uneven, and you could see the glue under the letters. Rhubarb & Lemon then gave me the run around until they totally ghosted me and then Lyst gave me the run around and then ghosted me. I have currently opened a case with my credit card company. Stay far, far, far away from these two companies!
Hi Kimberly,
I'm sorry to hear of the issue you've faced with your order.
I have checked from our system and I can see that Rhubarb and Lemon provided us an update that they have sent you an email regarding the issue with your order.
Could you please check your inbox for the email from Rhubarb and Lemon?
Kindly reach out to us at customercare@ly.st to further help you in sorting this out.
We'll wait for your email! Lyst.