Kim D.

I have been order thru Because Market for about 8 months. I found their site when looking for bariatric incontinence supplies. I like that they worked with urologists to create products that pull the liquid in faster than other briends I've tried. Their Because incontinence briefs are marvelous and priced well. I am also a fan of theif washable pads (aka puppy pads for some of us). I have tried all 3 styles and they are wonderful. I found the wipes, sprays and creams to be over priced. The wipes all come in small packs so it feels like you're always looking for another pack. The cleansing spray has a chemical soap smell that is unpleasant. Did not try the supplements.

The Because Market website starts out strong, taking you thru a questionnaire the culminates in free trials of their products being sent. That's the last time it's useful or helpful. There is no search box to help you quickly find items so you have to scroll thru their whole inventory, which is nicely well stocked. Every time you want to get into your account, you have to wait for an email to let you in. Then updating your subscribe and save is impossible without chatting with or talking to someone, you cannot do it by yourself. This adds A LOT of excess time and frustration to getting your supplies. You would think it would make deliveries smoother, but it does not. Mistakes get made when trying to get someone else onboard. I wish they would let me do it myself like all my other sites. The site reminds me of an internal website I ordered office supplies through. It is not set up like a public, user-friendly website.

So they get a fair score because I love thier brief products, but nothing else. If I could purchase Because briefs elsewhere for the same price, I would.