I ordered something in the wrong size, and was able to get in touch with someone right away with very straightforward return instructions. When a website glitch notified me that my order was canceled, my inquiry was responded to right away, and an updated tracking link was sent so I could monitor the status of my package. The customer service representatives also let me know when it had arrived and asked me if there was anything else they could help with. Will definitely be shopping here more in the future!
Hi Kim,
Thank you for leaving an amazing review. We are so happy that our customer service team was able to help you with the issues you encountered on your order and that they are quick and have updated you all the way. We are always trying our best to make your experience memorable and we're glad that we've achieved it. We are looking forward to you shopping at our store again.
Lots of love x