My children sent professionally done photographs from our Family Christmas that were on a zip drive to Canvasonsale to have canvas' made as a gift for me. There was no color variances on the photos sent to them, yet out of five canvas' ordered only one canvas had the correct coloring, four other canvas' the coloring was completely off. I sent an email explaining what happened, 1 month later they responded with a lame excuse for technical issues with their emails. They asked to see an example of the canvas' so I sent side-by-side photos demonstrating how off the color was. Another Three weeks went by before a response, again they apologized for their technical issues, then proceeded to say it's not their fault and there was nothing they could do. Most companies would care about the quality of what they're selling, they obviously got their money and don't really care about the quality of their product, it's very shady. Don't do business with this company, they are poorly managed and really don't care about their customers.
Dear Kim,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale-Team