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Kim O.

Contributor Level

Total Points
94

1 Review by Kim

  • Retro Stage

10/18/23
• Updated review

This company needs to be reported to the authorities immediately. They have been dodging my requests In refunding my return that I had insured so I would know that it was returned to the confirmed location. They faked a receipt and said they returned my item and when I checked the bank and it was not returned. I will be contacting the police if they do not give me my return this week. This is a con artist company and needs to be exposed. Do not, shop here. Do not.

Tip for consumers:
Con artist company. A huge scam. Do not trust

Products used:
Swim suit

Service
Value
Shipping
Returns
Quality
Returning is difficult and costly
9/27/23
• Previous review

To Retro Stage: I suggest that you don't make it so difficult for customers to return your products. It's unfair. People don't know how items will fit or look until they have them in their possession. It's difficult to shop online. Items look different on screen than in person. Birkenstock, Target, Walmart, Amazon lets you return things at no cost to to the customer. It's not worth it shopping here. Go on Amazon and see if there's a vintage style that you like instead. There's a big hassle and a lot of e-mail tag to be able to return an item and they are hoping that the 15 days that you have to return an item will be up before they confirm that you can return the item. They also try to talk you into keeping the item. Retro stage is a manipulative company and I will be proactively advocating against their business.
Notice in the picture I attached…. They said we will give you some useful advice, lol, yep they definitely tried to do that. When a customer just wants to return an item then let them return that item.

Tip for consumers:
Just don’t buy anything at all. You have to pay all shipping costs and return costs and items aren’t what they look like online. It was the worst online shopping experience I have ever had. They try to talk you into keeping the items and you only have a short time to return them. Horrible company.

Products used:
Sunglasses and swimsuit

Service
Value
Shipping
Returns
Quality

Kim Has Earned 14 Votes

Kim O.'s review of Retro Stage earned 14 Very Helpful votes

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