They act like its a top secret site and often ask for 3 different forms of verification. Then you can give them either an email address or your phone number for them to text your code to get in, after you have already joined that is. Well I don't have my phone stuck to my side or with me always and when I indicate for them to send the CODE to my email address. However, it never gets sent there. When contacting them about it, they don't speak enough English or understand the issue, which THEY SET UP. Goodbye and Good Riddance..