kinnari p.

I order cake for my mom birthday and it's surprise cake for her. I order 3 days ago and mentioned specifically date. After I order customer service call me and verify item over the phone. During day delivered I called 3-4 hours ago to confirm my delivery also make sure same item delivered. My mom received different cake and she was not aware what I order. Once they sent me pictures it's totally different. Reach out to support and mention them cake not match so support team arguments about they don't have same item that's why delivered. I informed them they did not inform me and without my permission how can they change item. Support person Karan and Mohit both rude did not help me. I am using this team last 2 yr and I will never ever order

It was disgusting service. Customer service is third class and even they product service is not good. I will never recommend to anyone

I did one oder and during transistor my package was misplaced. And still it was showing me my item is delivered. It was two week I am fight with them and they said our investigation going on. Finally they gave me refund. But today date still I did not receive my refund. I talk with my bank they don't have any information. And they one of representatives whose name is Sergio. Who have too much attitude. It was disgusting service. They are not accepted they fault. Because of their mistakes I need to suffering to much. I will never ever recommend to any one