I've purchased hundreds of dollars worth of plants from them. These plants arrive perfectly packed and healthy. When you transplant them, they grow like they overjoyed to join your garden. I had one botched delivery that was NOT their fault. There were 8 plants in that shipment and they sat on a hot shipping platform for 6 days. Only one didn't make it. The others thrived. Aside from their vigorous health, I've been very pleased that every specimen has been exactly what expected, even the French Tarragon. I wasted too much money buying bunk Tarragon before I ordered from GE. I don't want to order from anywhere else anymore. These folks are my botanical heroes. They do not disappoint. The plants are small when they arrive, but the growth rate can only be described as explosively happy. If you want rare herbs and don't live near a nursery, these are your people. They have great sales too. Looking at some of these reviews, I think there were unrealistic expectations. These are still living plants and you do have to actually garden to get what you want from them. I've purchased a lot of plants online and these are by far the easiest, healthiest specimens I've received. Give them a try. They make a regular gardening gal look like a master gardener.