Kirsten A.

I cancelled a Sears refrigerator lease within 24 hours. I provided Tempoe with the cancellation numbers. Tempoe was supposed to refund my $120 deposit but I never received any refund. I've called over and over and they keep telling me that they paid me the $120 refund, which they have not! Now I'm getting emails saying that a monthly payment of $302 will be deducted from my checking account. I don't even have a lease with them! There is no option to remove my banking information online and when I call they say they cannot do it over the phone either. I will write a letter to Tempoe and formally request my banking information to be removed being that I do not even have a lease. I don't trust them not to charge my checking account especially since I never received my refund. This has got to be illegal, they stole $120 from me and now I'm in jeopardy of having more money deducted from my account because they refuse to delete my banking info from their system.