Kirsten D.

DO NOT buy from their website directly. Especially the sale section. I am getting stuck with a merchandise credit on an item that did not have "final sale" on the item description page. I called customer service and no one could help me understand why I am not getting a refund to my credit card. There is no manager onsite apparently after 5 pm, which is when most people can call because it is after work. Then the customer service rep. Said corporate issues the refunds, but would not give me their information to call them directly. In the market retailers are in today, based on the customer service I received, Adrianna Papell will lose all their customers.