If you want photos printed, go elsewhere: my photos are now three weeks "in the post" and all I get from the customer helpline is another ticket number - I suspect it's a bot just providing a random string of placating numbers. Nor are Photobox interested in reimbursing me for the cost of my pictures - without an effective method of sorting out the problem, that remains unresolved - and illegal under the Sale of Goods Act of 1989.