I called for a ride to the airport & they actually started charging me an extra $14.99 a month for a membership, that I did not approve. When I called them I was told they would not give a refund & that I was pretty much stuck with the charges. I am disputing these charges with my credit card company. I would never use this company if I were you, they will steal your money! Additionally, this service is mostly for us senior citizens. So they are taking advantage of & stealing from senior citizens! How pathetic is that! This company needs to be closed down...