K K.

I've been ordering from this company for 5+ years, likely more than 30 orders placed throughout the years and probably $20k+ spent, so needless to say I've had quite a bit of experience with them. In the early years, they were great. Tons of selection, quality was expected - not the highest, but fine for fashion jewelry with a 5% +/- error rate where components were misshapened/unusable (also understandable and acceptable). They even accommodate custom requests if an item is only offered in silver online, you can request gold finish for a little extra $

Yes, shipping takes long, but I'm assuming things are made to order and not ready to ship. They also ship orders in separate boxes/times sometimes instead of 1 big box per 1 order. A heads up for those who use DHL/FedEx/UPS, as EACH box has processing fees (not talking about duties/taxes, that's in addition which I know I need to pay) by the shipper, so you may get dinged by the shipping company with processing fees for however many boxes Gets.com chooses to ship your order with instead of 1 processing fee for 1 box.

As for quantity received - honestly I've never counted... so I can't comment on that. Bad me. After reading these reviews I should. I didn't want to spend a week counting ******* per style and multiple styles of an item.

I've ordered and re-ordered items as I was very happy with the quality. However over the years, the items would change in quality - same photos and descriptions, but the metal would be thinner and flimsier. Then I started receiving incorrect items, only to be begged to keep the wrong items for a discount. This started happening more often and costing me money to buy huge quantities of items I technically never ordered (not to mention storing all these items until I can resell them).

Because of this, ALWAYS ask for them to send photos with calipers to show size before shipping. They are hesitant to refund for mistakes made on their end. I have received a full credit to my card once, but other times it's been store credit.

Then prices/minimum quantities/sizing started changing AFTER my order had already been placed. Either more expensive, by more that 500% of the original price, or way lower quantity for the same price. They would message me about the change, but when I click the link of the item, the description is ALWAYS exactly as when I had placed the order - no changes to show this new "updated" price.

I really want to love this company (and have for years!) but keeping unwanted merchandise and dealing with incorrect items, price changes - its just not worth the headache. There has been a problem with almost every order I've placed this year (very few issues 5 years ago!). I'd rather pay more for components that are as described with up front pricing that is honoured at the time of purchase. Will sadly not be using this supplier anymore.