K K.

Got a pair of boots from shoedazzle, looked super cute online. I understand these are $40 shoes, but when I received them I was thrown back by the cheap quality of these boots. No padding in the soles whatsoever and the heels felt as if they would break. So I requested a return label and received it. I sent my package out with it and waited, and waited, and finally after about a week and a half I called to see if they had received my return. They had not. Days later, the same package shows up on my doorstep. At this point I am ticked bc I should've had my $ back by now, and now I am going to have to wait another 2 weeks and hope the return gets there. So I called their customer service and they told me to send it out again. I have a feeling the same thing is going to happen, which must be how they end up making $ through having people keep their cheap shoes. Totally disgusted with my first and only experience with shoedazzle! Why can't they just give me the return address, and I will pay for the shipping back instead of the package continually being returned to my doorstep? So stupid!