Karen G.

We have a Yule tradition of ordering stockings. We display each year's set as decorations. We stumbled across the Look Human site and were blown away with all the cool stuff, especially for Yule, our Pagan holiday, and not Christmas. Anyway we ordered and it said we were going to receive it WELL before our holiday. We never received a confirmation email but they definitely charged us! I called about five times. Left messages. The answer machine sounds like something from the 1990s. Pretty sure this whole business is run from a garage or something! Tried the online chat which doesn't even exist. We also emailed several times without a response. I typed in our order number and it said that our order hadn't even been processed let alone shipped. We were so disappointed that I sent a Karen email to the company again upon which we finally got our refund and were told that they were so sorry that it didn't work out. This whole experience actually almost ruined our celebration. I was super disappointed! I will not ever order anything from this terrible company ever again. At least I got my money back; it was such a waste of our time. Absolutely dreadful company!