This company charged my credit card as soon as the order was placed. No email confirmation of my order was ever received. I attempted to CHAT with someone but CHAT is never available. I made several phone calls to customer service but the phone always goes to a busy signal. I finally got an email stating that my order would ship on Monday, April 4. Here it is Friday, April 8 and still no order. This order was placed early in March and they promised shipping within 7 days. What a crock! I contacted my credit card company and will be opening a dispute. They are unprofessional thieves.+