M K.

Ordered iphone 13 case as it looked pretty on their website and paid $15 for international shipping. They shipped using DAI post, a shipping carrier that I have not heard before and after 14 days tracking said delivered. I checked and could not find my package. Very disappointing. Contacted both passport shipping and velvet caviar, they gave me the same stupid generic answer, to check with neighbours and wait for a few more days. Not helpful at all. I lost my money to these scammers. Useless customer service.