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Kowboy S.

Contributor Level

Total Points
162

About Me

Export quality

2 Reviews by Kowboy

  • ShippingCart

4/1/23

I was told that an item was in my cart, when I already paid for the shipping fee, 45 days delayed.
I received my shipment, then the item went missing! SC asked for my back details after numerous emails, but I never got a refund. THEN they told me it's not lost and I will get the item. I never did. Now the ticket has been "resolved" total BS.
Too bad I had other items arriving to my cart, then when they were all in may cart, had SC Air Cargo it to me, only for the exact same thing to happened again! Missing ITEM. Unbelievable!
I filed another complaint, they sent me a template reply, and marked it as resolved.
This is infuriating

Service
Value
Shipping
Returns
Quality
  • NewChic

7/18/22
Verified site experience
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Katherine L. – NewChic Rep

Dear customer,

Thank you for taking the time to leave your comment.

You are our very important customer, If you require any further information or assistance, please do not hesitate to contact us at vipservice@newchic.com

Best regards,

Newchic Team

Kowboy Has Earned 2 Votes

Kowboy S.'s review of ShippingCart earned 2 Very Helpful votes

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