Thier customer service was the WORST i have ever received. I was first charged twice for my order, then they sent the packages out with out a street address or street#. SO after waiting an hour on the phone to speak to a Rep. She said the only option was for UPS to send them back and reship. Seriously? Not only was the Rep rude but she did nothing to assure my service was their top priority. I said no thanks i want a refund. They do not deserve my business! DO NOT SHOP ON LAKESIDE.COM!