Kristen H.

Will not purchase through this company again. They have disappointed me and my customers several times. I've had 2 very time sensitive orders, and they waited 5 days to tell me my items weren't in stock when the other items were already out for delivery, giving me zero time to communicate that with my client or find substitutes for them. We have an order due today, and they notified me at 8:48 AM that they don't have it, when I ordered 5 days ago.

My order took 2 months to get to me. Once received, I no longer needed it as it was for a gift. I returned it on my own dime and they said they never received it. Unfortunatley I thought I had got tracking, but I didn't. I did however provide them the receipt showing that I returned it to their facility. I ordered in November 2020 and I'm still fighting for a refund of $125.

Gave them the benefit of doubt after messing up my order in Feb 2019 and used them again... no delivery AGAIN. A total pain in the butt to deal with.