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We purchased a tea kettle from them and in under one year, it began to rust on the inside. When we contacted them, we were orginally told that it was MY fault for the rust! We have never had this happen with any other tea kettle. Cant help but wonder if this lousy service comes from the TOP all the way down to whomever handles the email questions. NOT good leadership for a company
Kristen L.'s review of Mackenzie-Childs earned 16 Very Helpful votes
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Do not purchase anything from them they will keeps charging you card till the items is sent out...
Lamp came in with base pieced together. Chips and peeling paint. So disappointed in this quality!...
