Kristen P.

Your better off going with another Asian beauty care supplier because even though Stylevana has the best prices that doesn't really matter if you never get your order I placed an order on March 5 that still has yet to be sent all because of 2 items that they say are out of stock and at the time I placed the order it said it was in stock on there website I made sure of this so I did have this problem. Finally they asked if I wanted to cancel those items so my order would ship and they would refund me so I agreed well here it is a few days later and my order still hasn't shipped and they only gave me a partial refund?! Like what is that a partial refund this was totally there mistake and instead of being apologetic they only give me half a refund. So this company is willing to screw over their customers if it means saving a few extra dollars so apparently word of mouth or customer satisfaction is not a concern of theirs at all. Not only that but it took so much back and forth to even get a reply from them most of the time it's just automated answers and you're talking to a bit not a real person. It's not worth the hassle and the frustration dealing with them just to save a few extra dollars because there prices are a little lower then other sites but trust me I would much rather pay a few extra dollars and have some security that I will actually get my items then deal with sytelvana again!