I've been ordering from Venus for 2 years. Almost everything I have ordered Fit as expected using their sizing charts and reviews. If reviews says order size down I always do and never have a problem. I would rate the quality of the cloths as great. They use a lot of viscose, elastic etc material which requires special laundering ( gentle cycle/ line dry) which if tag laundering is followed the cloths maintain their shape, size and color. I feel they represent their items well in the photos from quality and look. I have placed over a dozen orders and they were always shipped within 3 days with their free shipping. Yes on a couple occasions I ordered back ordered items that were canceled but that happens with all stores and it's not a regular issue. If you follow the size charts and read reviews I think you will be satisfied and don't forget to sign up for their text alerts of their sales for coupons! One thing I wish they would change is to allow anyone to write a review for their purchases. With the 60-100 items I have ordered I have never been invited to write a review which surprises me since if you buy that much clothing from them you must like what your getting. Just a thought.
Hi Kristie! Thank you for your recommendation. We value your feedback and we appreciate your loyalty. In reference to product reviews, you should have received an e-mail from us to submit a review for your items. We will be happy to look into this for you to see why you are not receiving that e-mail. We will be sending you a private message to further assist you.