Sadly, I keep coming back to this company year after year. My family likes the spruce trees, but it is not as described in that it is NOT predecorated. Each time I order, there is only one choice to pay, a credit card. Perhaps the system is not very secure, because at least 4 times, my bank stops payment as FRAUD. Since there are no chat or other option online, I have to call, and the staff keep me on the phone about 30 minutes "confirming information." As cute as the tiny trees are, I hope I learn my lesson not to go back to this company OR Breck's Gifts will become more user friendly.