Thumbnail of user kristinau11

Kristina U.

Bucks county, PA

Contributor Level

Total Points
160

2 Reviews by Kristina

  • Touch of Modern

1/11/24

I was informed that a $1600 watch had been charged to my credit card. Within 5 minutes if the order, I emailed TOM to advise them not to ship the watch. They have no phone service so email is the only communication. 6 emails and a Facebook message gave yielded only roboreplies, so my credit card must intervene - but they don't even gave a phone #. What legit business Ford t take phone calls?

Tip for consumers:
So frustrating to not be able to communicate - especially in a case like this that involves credit card fraud (including something trying to set up a recurring payment).

Products used:
None

Service
Value
Shipping
Returns
Quality
  • Supermarket Italy

10/5/21
Verified purchase

I found some hard-to-find items on your site so I'll definitely be back. Only disappointment was the jar of lemons, which was putrid.

I have to compliment you on how well all the items were packed, especially those that were quite breakable. They were bubble wrapped with the utmost care so I was confident everything would be in good condition. I'm sure it was a very time consuming process and I appreciate the effort.

Reason I chose this business:

I was searching for the Cipriani Bellini soda, which I found on your site and found other interesting items

Reason I chose this product:

Descriptions sounded unique and appealing

Quality

Kristina hasn’t received any votes.

Kristina hasn’t received any thanks yous.

Kristina Has 1 Fan

Thumbnail of user dumdibabarif
Dumdibabari F.
1 Review
0 Votes

Kristina isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user waitmanm
5/6/24

Adrian who works for Touch of Modern is a rude customer service rep... My mother had a stroke and...

Thumbnail of user leos322
2/1/24

Ordered an item in Nov 2023, Touch Modern said it would ship by Dec 30 2023. Now Feb 2024, no...