I have ordered many times from Spa Boutique. In the past, it was slow, however, more recently it has become really bad. I placed an order on August 2, and still have not received it. I have called many times... no one answers... and when I get an answer... all they say is "it will be shipped next week. No its not! I have sent almost a dozen nasty emails,,, and no products yet. Will be taking my complaint to the BBB and my credit card company.