The service was terrible - THEY FORGOT ABOUT OUR BOOKING, EVEN THOUGH WE SENT THEM AN EMAIL TO REMIND THEM WE'RE COMING and we were stranded at the airport in the middle of the night waiting for the person to arrive with the car. They charged $25 for "airport pickup", which was effectively a taxi since we needed to drive to the office in the city and wait 1.5 hours to complete paperwork... and the car was a total wreck, it was dirty and scratched all over, THEY DIDN'T EVEN FILL UP THE WINDSHIELD SPRAY... for that price? NEVER AGAIN