I have tried multiple times to do online chat and also left a message yesterday with no response. I just need to know why my 1099s are still sitting out there as "submitted" and not approved. And where is my 1096? Since I saw fairly timely responses on this board, I figured I would give it a try and see if I can get a response. I'll change my rating once I can confirm our 1099s were mailed and approved... because right now I'm just plain scared!
Hi - I apologize for the delayed responses from support, we are working to follow up with all chat, emails, and phone calls. You should hear back from the support team shortly. As to your questions: the processing timeframe is completely dependent on the IRS platform and resources. After successful submission through Tax1099, your forms must go through the IRS system. We have had several thousands of forms accepted, and have several thousand awaiting IRS response. You should receive notification of status by email. When you eFile, the IRS doesn't require the 1096; however, you can generate one for your records by selecting the blue plus sign in the top right of your dashboard.