dolores K.

The salesman at Best Buy encouraged me to sign up for the free ink trial where HP tracks and sends ink as needed. However, when the period ends in 6 months if you haven't used the cartridges up they no longer work. Even if you have a new one not opened. This plan only useful if you make lots of copies which I said I did not and he encouraged it anyway. Now I have to sign up for monthly fee extension or go buy a different cartridge and throw mine away! Totally wasteful and environmentally bad! Also false advertisement from Best Buy. I am still using the original cartridge.