I have submitted my old parents visit visa request with VFS global 4 months ago and paid the fees. This is my 4th month and still the website is not allowing me to schedule the interview process after paying the amount. I am not sure why Unites States government gives authority to a company like VFS global they don't have any responsibility towards the community and service. I would appreciate if someone seeing this post would take action against this VFS global process and website.