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Changed delivery 5 times. Waiting 2 months for order that was supposed to be 2 weeks. Customer Service would not call manufacturer to get delivery time. Not proactive, they gave us the manufacturers info to call them for info ourselves. We have a job on hold for this order. Their terrible business practices trickle down to the small company trying to get jobs done and now putting our reputation and job in jeopardy. They should be embarrassed, but the attitude with everyone we spoke to, emailed, chatted with was apathetic.
Tip for consumers:
They do not hold to their delivery dates thereby putting customers jobs and reputations in jeopardy because they cannot stick to the schedules they promised based on the date that Webstaurant gave them . They do not want to talk to anyone.
Products used:
NAKS SF9-ECM Direct Drive Premium Efficiency Supply Fan with Intake Hood and Filter
K W.'s review of WebstaurantStore earned a Very Helpful vote
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Empty.
I tried to contact Customer Service after I ordered and was NEVER able to get ahold of anyone....
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Thank you for your review and we appreciate your feedback! I am sorry for the experience you had with your order. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com.