Kyle M.

I received a grille from streetbeatcustoms as a Christmas gift and it came broken. So I tried to return it and they told me they would NOT accept the grille back because it was past their sh***y "14 day return policy". So I even tried to reason with them and exchange the grille for another one which was even more expensive than the one that was bought and they still told me that it was not acceptable. DO NOT BUY FROM THIS SHADY COMPANY. THEY ONLY WANT YOUR MONEY AND DO NOT CARE ABOUT YOUR CUSTOMER SATISFACTION. The first person I spoke with was Jason and after dealing with his BS, I demanded for a manager so I spoke with CHRIS who I thought would help me out but he was a complete IDIOT AND IMMATURE. He was not willing to help me and told me it was my fault for NOT opening the package when it arrived even though I repeated myself several times that it was a gift and was bought a month before Christmas. The manager CHRIS seemed to have some kind of mental impairment and he sounded like a broken record in which he kept repeating the same answer no matter what explanation I gave him. So now I'm stuck with a broken grille that I can't use or even re-sell. And they stand strong about this return policy and they truly feel this is the best return policy. I learned my lesson by buying products from them and I highly recommend purchasing from AmericanMuscle.com for mustang parts because they have a no hassle return policy and you deal with friendly and accommodating employees. PLEASE DO NOT SUPPORT THIS COMPANY OR YOU WILL REGRET IT! I hope this review helps.