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After having some decent wins on this casino, I wanted to withdraw my funds but was denied by the support, asking me to complete a KYC verification in order to withdraw funds. I was able to play all the casino games fine without having to complete this "routine check", but as soon as I want to actually withdraw my funds from the site it is mandatory, seems a bit sketchy right? After completing this verification I was STILL denied withdraw (I live in a legal country) and my account was locked with ~$1700 USD left in the balance. I have tried reaching out to the support email they gave me but have yet to get a response after almost a week.
After getting my money practically stolen, and next to no help from their "support" team, I can't say I would recommend this site to anyone. No other online casino I've used would treat their users like this.
Tip for consumers:
Use another casino.
Kyle W.'s review of Roobet earned a Very Helpful vote
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