K Z.

Be careful of autoship. You need to contact them via phone or email to cancel it. If they make mistakes they don't own up to it. If you order food and your pet doesn't like it, you're stuck with it, unlike other companies. I can't take the chance. Deodorant crystals leaked all over the food. The prices are fair but you really don't get good customer service until you beg for a refund or a return. They won't take any open packages. Customer service is key in this day and age and unfortunately petflow doesn't seem to have it. I have been a customer for a year, so I gave them several chances to improve, being a small business and all. And nothing changed for the better, unfortunately.

Easy purchase, easy returns. Good customer service (when you can understand them). Self service system is more than adequate, but they are there for you when you need extra help beyond what the site provides. Just dislike that every movie I'm interested in on prime seems to cost money. Make more of them "included with prime." Thus, the reason for the 4* rating.

Raised prices after 1st year but you're stuck, cuz you signed a contract. Needless to say, I disconnected and sent back their overpriced receiver. Don't pay their illegal termination fees. Who wants the same TV provider for two years these days? Not me! Hopefully companies like these will go the way of the dinosaur.

It seems all the 70s & 80s good movies have been removed! I don't wanna pay to see an old movie. More TV & movies, please!

I will simply go to the bbb if you do not remove myself and my husband, as asked. Persopo states they need "text" request. I cut & paste the link minus underlining and they still don't know what to do. It takes you right to the listing. I need this removed for legal and stalking reasons.

Still not removed 2 months after asking. No other site asked me to watch a video. Please remove as you are not authorized to display this information.