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I ordered a dress from them and immediately decided against it. I canceled and received email from them the refund was processed and I'd see it in 3-15 days. It is not 23 days and no refund was made.
Fraud company! Don't Buy from Them.
Will be reporting to Federal Trade Commission and Consumer Protection Agency.
This is an Asian company, mailing from China. Returns cost $40-100 shipping, and questionable if they will accept them. Poor, inconsistent quality. Sizing all over the map, inconsistent. Bought 4 items of the same size. 2 too small to get on. Sleeves of different lengths and too short, one way shorter than the other. Poor customer service. These guys should be shut down!
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Sorry for the inconvenience caused. If you receive an item that is defective, you can send us some pictures to show that and we will compensate you.If you run into any issue, please do not hesitate to contact us at support@popjulia.com. We thank you for your feedback and will keep improving our products and services.