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They stated that I would get my product free if it wasn't delivered by 12/25. Free means $65 on $216 order. Oh, it was all my fault, after speaking with chat on 12/24. Run, don't walk away.#AlternativeFacts
Lafeyshia M.'s review of FansEdge earned 2 Very Helpful votes
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Three orders never was delivered! My grandsons uniform did me in. Others have experienced the...
Hello LeFeyshia, thank you for your feedback! I am very sorry if the order wasn't fully refunded. Our number one concern is customer satisfaction. The promotion is in use of the code provided Presents. However, the code was not entered for the guaranteed to get there promotion. But per the terms and condition, customers are only refunded up to $65 of the merchandise total. Even thought the code was not applied you were still refunded the amount back to the method of payment used to make this purchase. Please allow two to seven business days to reflect back on your financial statement. By clicking on the banner at the top of the screen, will provide you will all the exclusions for the promotion. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian