lainey w.

I opened an account with fingerhut in 2017 i ordered a JBL Bluetooth speaker i made all my payments on time until it was paid off without my permission my daughter ordered a gold chain on my account i called fingerhut and told them i didn't order the chain they said i had to make a police report and fax them a copy of the report so they can investigate i got the chain back and returnted the item they received it. I had not ordered from fingerhut in eights months until December 2018 i was told i couldn't place an order until i talk to the fraud dept. they said i need to send a copy of my drivers license proof of residents i faxed a copy of my DL and some mail with my PO on it i called back 3 days later they said they needed a copy of home address i found a statement from social security with my home address where i been living for twelve years and they still wouldn't except that i felt like they was playing with me so i called back and cancelled the acct i won't be spending my money with that company again i can go some where else and buy the same thing cheaper they merchandise is to high and over priced anyway.