Laki S.

A technician came in today to take a look at my washer. It was making a loud noise. I wanted someone to come early morning to get it looked at as it needed to be fixed urgently.

He came in drained the water and asked for $355 saying he fixed the rotation system.

He also said the loud noise is caused by the pump and it maybe damaged but he can; t say as he cant see it. He first said to replace it its $135 and then within minutes said $325. But then again said the loud noise will stop and everything is fixed.

After he left I turned on the machine, no change. Same problem, water didn; t drain and the washer stopped working abruptly, loud noise still there.

I called customer service and spoke to Sonia, who is supposed to be a manager there said they have to wait till end of day for the technicians report. She can; t do anything till then.

At the end of the day, a technician who had no experience of what is going on came and was rambling about something he has no clue about, the manager doesn; t care, and ended up paying $355 for nothing.

This place is a con place!