Lan L.

Thank you for your seamless ordering process and prompt delivery...it has given us so much peace of mind! The products are of great quality as well.

One of the items was out of stock, and I received the notification within 24 hours. I called and was able to replace it with an alt item. A few days later, all items arrived safely in my office. Well packaged!

TROYS FLORIST SHOULD BE STOPPED STEALING MONEY FROM CONSUMERS!

I ordered an arrangement for my sister 70th birthday on 12/27/2019. It was supposed to be delivered on 12/28/2019. They never delivered it. They lied and told me that it was delivered on Sunday, 12/29, according to the driver's log. When I asked why it was not delivered on the date I requested, they lied again and said it was given to them incorrectly and that it was left at the front door at 9am on 12/28. My sister was home both days and did not receive anything from them. Then they just stopped responding to y email. I called and was advised the phone was for sales calls only and that I had to communicate with CS via email. So they simply took our money and never produced the merchandise...
I initially searched for a local florist in Oakland, CA because I didn't want to use online florists. Troys Florist showed up on top and appeared as though it was a local florist. The site showed picture of 4 ladies who look like your mom and your family members--all a scam! After researching for more info, I learned that there was no physical store front or any living being; the person answering the toll free number was RUDE, and they collected the $$$ from a Trade Name of Internet Related LLC located at 386 State Route 18, East Brunswick, NY.

I am going to attempt to call the person whose name was listed as owner under this entity. If I'm not getting any cooperation from him, I will report his company and this site to Google, the FBI, FTC, the Attorney General, BBT, Consumer Protection agency, and anyone I can get help on to track down these criminals... There are hundreds of complaints found on various consumer sites... Imagine how much money they have drawn out of the innocent, hard working citizens!