Simply the worst internet service company out there. My neighbor was without internet, so a Spectrum technician came to my building to fix his internet, the technician turned OFF my internet cable and connected his, I contacted him to complain and fix my internet they said they only had scheduling after 1 WEEK, that's right I had to wait 1 WEEK for my internet to be fixed, and they were the ones that spoiled. Absurd! The worst company that exists! She undoubtedly is the worst.