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My wife ordered a Chris Paul Rockets jersey. Almost $300. Jersey was not nearly large enough. Probably a medium and we ordered an XXL. Customer service was terrible. All we wanted was an exchange to the correct size This was not a customized jersey. When we ordered it was just a jersey listed with Chris Paul's name on it. I will never ever order through them again. And I would tell people to stay away, far away. They are terrible
Larry S.'s review of Fanatics earned 3 Very Helpful votes
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Hello Larry. Thank you for your feedback. I am very sorry but we do not offer exchanges and the item you purchased was a Manufacturer Direct customized item. These items are not returnable. This information is also noted on our website when you placed the order. Again, I apologize for the inconvenience. Sincerely, Karmen