Contacted Michael regarding an estimate to replace my old gutters and add additional ones. He was very professional and friendly and answered all my questions. He asked if I was interested in gutter guards and explained the advantages of them. I know from experience I didn't enjoy cleaning gutters so I was interested in them. He described the guards and left the decision to me. There was no pressure. He's a very friendly guy and impressed me with his attitude. He was on time on the scheduled install date and worked until dark to get finished in one day. I'm impressed with him and the product he installed. Highly recommend him.