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I tried to exchange a Large for medium short. I mailed it back to them and Adidas sends back the same Large short. I call customer service and was told they only allow 1 exchange. It was THEIR fault the exchange was not corrected. The customer service Leshawn
Customer Service
Adidas America had me take a photo of the item and box to verify for their records the item was incorrectly sent back to me. Why do I need to waste my time to verify their mistake and still not get an exchange?
Tip for consumers:
Horrible customer service policy. DO NOT SHOP THERE. Nike and Puma products are just as good and much better customer service
Products used:
I had to return the Large shorts when I needed a size medium short
Juan G.'s review of Adidas earned a Very Helpful vote
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