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Lateisha T.

Nj

Contributor Level

Total Points
80

How I Can Help

Do not charge someone twice without discussing it with them first given them the option to continue the purchase or not! Taken money without consent is stealing!

Interests

None

1 Review by Lateisha

  • FruitBouquets.com

12/24/23

I placed a order with this company for $71.43 that's fine not the problem.
But unbeknownst to me, because it was not brought to my attention never mentioned, or asked my permission if it was ok to hold an extra $71.43 over and over again they just kept saying that's the policy and I have to wait 3-5 business days to get my money back! So I asked it's not in your policies and procedures to state this up front she said no! But it's in the policies and procedures to take the money and tell you afterwards her words! That just doesn't sit right with me. So me my family and friends will never use you guys again people shopping for the holidays and you guys doing what you want!

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