Latteriegh M.

I went to Kaiser with caution due to past experience. At first my primary care seemed empathetic. But once I started to need help with specific issues he treated me as a nuisance. Worse we're the specialists. They are fine as long as your problem is easy to solve. As time went on and I had health issues that didn't have obvious solutions, they just gave up. Now recently I had severe chest pain, spike in blood pressure and rapid heart rate. I was dizzy and confused. I couldn't make it to the hospital but went to my primary care the next day. There was no concern, no sense of urgency and because I have dealt with anxiety that became the topic of discussion. This was definitely not anxiety. And this is why I didn't bother with going to the ER. The doctors get such tunnel vision and can't think outside the box. They sap a label and move on.
My wife had a bad experience as well. Before we were patients of UC Davis. My husband had a biopsy done and it was found he had skin cancer. Unfortunately we had to transfer to Kaiser before it could be cut out. Now at Kaiser his doctors claim it doesn't look bad from the outside. I asked them if cancer just disappears and they blew me off. Not only that, when we asked for a second opinion, we were told we couldn't get one. We pushed so finally his dermatologist called back feigning not to understand the problem. They basically blocked out ability to get my husband help from someone else. If I was a conspiracy theorist if believe this is a plan to keep from spending money. I know this review isn't succinct but I am very stressed, filled with fear for my husband and myself. We are going to switch back to our old network but can't until January. Bottom line is it's a cattle mill. And every time I see some commercial where they talk about caring and"let's thrive" I want to throw up. It's a nightmare.