Logging into my account I can see the product however it took Envato 2 weeks to find the product and it's not been 3 weeks and they just stopped responding to emails altogether. The issue is a simple fix however no one seems to be working on existing customers vs focused on sales only.
Tip for consumers: Do not use this company!
Products used: I purchased from Envato but the product doesn't work so it's a waste of money.