Laura C.

Words cannot express how angry I am with Boston Proper. I placed an order on September 22,2018, well knowing that part of my order would be delayed. I received the first half of the order and was disappointed with the fit and quality of the merchandise. I returned the items the same day. I checked my PayPal account and I have not been credited for the returned items. I contacted customer service. They have no record of my order number, my email address, my name and my phone number. The order number I gave is under a different name and different items. The customer service representative offered no assistance other than to tell me that I need to dispute this with PayPal. Now the fun begins. It took PayPal over and hour and a half to return my call. I now have to provide documentation and wait a considerable amount of time for this to be resolved. Really? Where is the disconnect. The information I have from the order was given to me by Boston Proper. I will never do business with them again and if you are reading this review I suggest save yourself a lot of aggravation. Unless of course you have a lot of time on your hands.

Your VIP Membership is the biggest scam ever. Unfortunately for me I did not read your website more carefully so I was enrolled in this ridiculous VIP Membership. You are lured into this scam with a "special offer". $29.95 for yoga pants and a sweatshirt. What a joke! Membership credit? Skip a month? Something about the 1st and the 5th of the month? It's so convoluted it would be laughable but it's not. I'm out of $49.95 and paid $29.95 for an outfit, which quite frankly I don't even like. The only resolution for me would be a refund of $49.95. In the meantime I will continue to give fabletics terrible reviews everywhere possible. No need to respond to this review nothing you could say would make me change my opinion or experience.