I have been ordering from Blick for a few years. When they made a mistake in my order they quickly showed their true colors as a company. Their "customer care" deptartment is nonexistent, unhelpful, and actually rude. So, the result is losing a customer, poor reviews, and spreading their poor business practice across the artist community by word of mouth. Very unfortunate that they made the choice to treat their cutomers in this manner when we have so many other online stores to choose from.
Thank you for the honest feedback. We are very sorry that the issue with your order was not addresses promptly and to your satisfaction. We do hope we can provide better service to you in the future. Please look for a private message from us. Again, we are very sorry for the missed opportunity to serve you.